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Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.See all events >
Queens Center Guest Services: (718) 592-4039
Queens Center's Guest Services is located on Level 1, Macy*s Wing (across from Macy*s).
Representatives may be reached as follows:
• Sunday: 11:00AM – 8:00PM
• Monday: 10:00AM –9:30PM
• Tuesday: 10:00AM –9:30PM
• Wednesday: 10:00AM – 9:30PM
• Thursday: 10:00AM – 9:30PM
• Friday: 10:00AM – 9:30PM
• Saturday: 10:00AM – 9:30PM
Extended hours during the holiday season. Our friendly and caring representatives are always available to help you enjoy a safe and pleasant shopping experience.
The following amenities can be found at Guest Services:
* Purchase Mall Gift Cards
* Queens Center Event Information
* Queens Center Job Opportunities
* Mass Transit Maps
Queens Center offers 24-hour professional Security for our stores and guests. Security Dispatch can be reached at 718-271-0600. Security escort service available to your vehicle.
Lost & Found
Contact the Security Dispatch at 718.271.0600 for an item that has been lost or misplaced in the mall's common area.
Wheelchairs are available at Security Dispatch Office, Food Court, Lower Level, JCPenney Wing.
Queens Center has more than just great, new stores. There are also plenty of really amazing amenities:
Arriving by car to Queens Center? Parking garages are conveniently located at the JCPenney Wing and Macy's Wing. Rates are as follows:
Up to 1 hour: $3.00
Up to 2 hours: $5.00
Up to 3 hours: $6.00
Up to 4 hours: $7.00
Up to 5 hours: $8.00
Up to 6 hours: $10.00
Max To Close: $20.00
Early Bird special - Monday through Friday only: Enter between 5:00 a.m. - 9:00 a.m. and exit by 9:00 p.m. = $7.00.
Night Special - Enter between 7 p.m.- 12 a.m., exit by 11 a.m.= $8.00
Hours of Operation: Monday-Saturday: 6:00 a.m.- 12:00 a.m.
Sundays: 8:00 a.m.- 11:00 p.m.
For more information on overnight and monthly rates, please contact ProPark at (718) 592-3379. For more information on directions to Queens Center, please contact Guest Services at (718) 592-4039.
Macerich recognizes the importance of environmental and social considerations in conducting our business. We strive to conduct our business in a socially responsible manner that balances consideration of environmental and social issues with creating long term value for our Company and our stockholders. Macerich is committed to improving its natural resource efficiency and demonstrating that the operation and development of its properties can be conducted in an environmentally responsible and sustainable manner. Consideration of these issues is an ongoing part of operations, whether it relates to our offices or centers.
Macerich has already achieved many benefits through our concerted environmental efforts as outlined in our Sustainability Report. Click here to view a copy of our Sustainability Report. In our Sustainability Report we are pleased to share details of Macerich’s company-wide efforts to operate in an environmentally responsible and sustainable manner. Sustainability has become a guiding principle that is integrated throughout our organization and become part of our corporate culture. Macerich’s Sustainability Program began in 2008 and since that time comprehensive efforts have focused on our people, our properties and our processes. In this Sustainability Report you will learn about our efforts in four key focus areas and specific programs for the following:
• Renewable Energy
• Energy Management & Operational Efficiencies
• Sustainable Developments and Redevelopments
• Recycling and Solid Waste Management
• Water Conservation Transportation and Parking
• Solar Program
Our success to date has shown that environmental and financial goals are not mutually exclusive. Recently, we elevated our efforts and are in the process of installing solar panels at 11 properties in Arizona, California, Colorado Connecticut and New York. These solar installations are part of our new partnership with Panasonic Eco Solutions North America that is designed to yield an estimated 10MW of clean energy, enough to power approximately 10,000 homes. Centers participating in this solar initiative are: Panorama Mall, Los Cerritos Center, The Oaks, Lakewood Center, FlatIron Crossing, Fresno Fashion Fair, SanTan Village, Queens Center, Danbury Fair Mall, Inland Center, and Twenty Ninth Street.
Macerich is committed to generating real savings and environmental impacts that enhance our position in our communities and with our stockholders and partners across the industry. Through this commitment, we look forward to increasing the benefits for Macerich and the environment in the years ahead.