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Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.See all events >
Queens Center Guest Services: (718) 592-4039
Queens Center's Guest Services is located on Level 1, Macy*s Wing (across from Macy*s).
Representatives may be reached as follows:
• Sunday: 11:00AM – 8:00PM
• Monday: 10:00AM –9:30PM
• Tuesday: 10:00AM –9:30PM
• Wednesday: 10:00AM – 9:30PM
• Thursday: 10:00AM – 9:30PM
• Friday: 10:00AM – 9:30PM
• Saturday: 10:00AM – 9:30PM
Extended hours during the holiday season. Our friendly and caring representatives are always available to help you enjoy a safe and pleasant shopping experience.
The following amenities can be found at Guest Services:
* Purchase Mall Gift Cards
* Queens Center Event Information
* Queens Center Job Opportunities
* Mass Transit Maps
Queens Center offers 24-hour professional Security for our stores and guests. Security Dispatch can be reached at 718-271-0600. Security escort service available to your vehicle.
Lost & Found
Contact the Security Dispatch at 718.271.0600 for an item that has been lost or misplaced in the mall's common area.
Wheelchairs are available at Security Dispatch Office, Food Court, Lower Level, JCPenney Wing.
Queens Center has more than just great, new stores. There are also plenty of really amazing amenities:
Arriving by car to Queens Center? Parking garages are conveniently located at the JCPenney Wing and Macy's Wing. Rates are as follows:
Up to 1 hour: $3.00
Up to 2 hours: $5.00
Up to 3 hours: $6.00
Up to 4 hours: $7.00
Up to 5 hours: $8.00
Up to 6 hours: $10.00
Max To Close: $20.00
Early Bird special - Monday through Friday only: Enter between 5:00 a.m. - 9:00 a.m. and exit by 9:00 p.m. = $7.00.
Night Special - Enter between 7 p.m.- 12 a.m., exit by 11 a.m.= $8.00
Hours of Operation: Monday-Saturday: 6:00 a.m.- 12:00 a.m.
Sundays: 8:00 a.m.- 11:00 p.m.
For more information on overnight and monthly rates, please contact ProPark at (718) 592-3379. For more information on directions to Queens Center, please contact Guest Services at (718) 592-4039.